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Motorola Solutions Channel Partner and Service Elite Specialist Serving the Fredericksburg, Virginia Region


Our Certifications

Motorola Solutions Service Elite Specialist

We are an authorized Motorola Service Center (Now Motorola Solutions Service Elite Specialist). We have our own factory trained staff of experienced service professionals who are totally committed to keeping your system performing at peak efficiency. We utilize the latest test equipment and maintain an extensive inventory of factory original parts.

The Motorola Solutions Service Elite Specialis is the highest level of service relationship. It represents the greatest level of Motorola/Servicer agreement and interdependence. Motorola Servicers who attain this level have demonstrated consistent capabilities in performance, personnel and commitment to Motorola products and services.

You can expect fast turnaround and equipment fixed right the first time!

What You Should / Can Count on:

  • Warranty Support
  • Quality Service for your Motorola Equipment
  • Maintenance Agreements
  • 48-hour Repair Cycle on Most Makes and Models
  • Flat Rate Motorola Depot Repair Option
  • Friendly and Professional Personnel that Understand Your Needs
  • Motorola Factory Trained Technicians.

Certified Service Center

What is the Certified Service Center Program?

The Certified Service Center (CSC) program is designed as a tool to help consumers find quality service centers, to help electronics and appliance manufacturers select service centers for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service.

Showing our customers that we mean business!

Becoming a Certified Service Center demonstrates to our customers, and the whole industry, that customer service and satisfaction are paramount to our service center. It lets your customers know that they are guaranteed high quality. Our service deserves to be recognized, so take your business one step beyond the rest.

Certified Service Center (CSC) status places our business in the elite network of service centers that consumers turn to for quality assurance. Our business will be listed in the CSC directory - to be distributed to industry and consumers, as well as being listed on Consortium Members web sites.

What’s Involved?

To attain Certified Service Center status, a service center must comply with specified requirements determined by representatives of all facets of the service industry.

Certification Requirements:

  • Facility Service Capability
  • Code of Conduct
  • Appropriate Test Equipment and Tools
  • Customer Service and Warranty Policy
  • Management Skills
  • Technician Certifications
  • Licensing and Insurance
  • Professional Appearance